Tapping the digital transformation power of IT means that IT should play even more crucial roles as a business solutionary, value creator, and digital orchestrator.
Technology is pervasive, IT touches both hard business processes and soft human behavior. Digital transformation or business initiatives today nearly always involves some form of technology implementation or information analysis. And history reveals that IT needs to be understood and harnessed by all stakeholders, to fulfill its potential and strategic importance as a strategic differentiator of the company. But more specifically, how can forward-looking organizations tap the digital transformation power of IT to improve business efficiency, effectiveness, responsiveness, and maturity?
Technology is pervasive, IT touches both hard business processes and soft human behavior. Digital transformation or business initiatives today nearly always involves some form of technology implementation or information analysis. And history reveals that IT needs to be understood and harnessed by all stakeholders, to fulfill its potential and strategic importance as a strategic differentiator of the company. But more specifically, how can forward-looking organizations tap the digital transformation power of IT to improve business efficiency, effectiveness, responsiveness, and maturity?
Transformation requires first shifting mindsets, and then building new skills and reinforcing and embedding new practices/reflexes: For example, there are a lot of business success factors including culture, and IT can be the most effective and the least expensive option to reinforce high-performing culture. IT departments usually have the necessary project management skills and experience; therefore, it’s a natural choice when it comes to heading up transformation. Skills and situations have become more subtle, more multi-layered and, therefore, complex, what's needed every now and then to any individual, team, organization, society, and on up to the entire planet's population, is a little or a lot of energy to re-focus, kick-start or 'game-change.' IT can empower employees to communicate and collaborate cross-functional boundary seamlessly via leveraging efficient digital platforms and tools. With evolutionary digital technologies, the scientific breakthroughs is connected to human communication dynamic. The trend of IT consumerization indeed provides unprecedented opportunities for IT to get more touch base with end customers, and empower employees as well, IT acts more as an ‘orchestrator,’ to conduct an information-mature, customer-centric digital organizations.
Tapping the power of IT to focus on problem-solving: Proactive problem-solving starts with creative communication, sets alternative choices, and then you have to make best decisions you can, based on connecting unusual dots, identify and prioritize alternative solutions. IT has to proactively work with the business, ensure that the top (and other non-IT executives) leadership is appropriately engaged, C-levels have the right resources, and they are paying close attention to customers and partners, and successful in relationship building. Collective wisdom is often the secret source for creative problem solving. IT is a differentiated factor in co-creating alternative visions and dream into existence of new solutions, these are the capacities of humans who are not trapped in 'the same level of thinking' as others or even former personification of 'selves.' Once the business problem has been defined, the multi-disciplined and diversified group with mutually respectful and sufficiently open-minded team members will be able to resolve it. The executive leadership must be motivated and managed by single customer-centric objective and the success should be defined by accomplishing a business goal, not just a theoretical solution.
Tapping the power of IT to reinvent an innovative workforce: The pervasive digitization requires both business and IT professionals to rethink how things are done in organizations. The 'reach and range' flexibility that now exists removes barriers that have existed in the past. if businesses can recognize the barriers and overcome the obstacles, be open to the diverse viewpoints, connect the dots in the interdisciplinary domains, and take calculated risks, it can empower employees to apply technology to perform their work in a way that benefits the enterprise. Knowledge now is only a click away. People and organizations could now learn faster by leveraging the latest technology and learning tools in a time when leading strategists were arguing that the only sustainable advantage was to learn faster than your competition.
Tapping the digital transformation power of IT means that IT should play even more crucial roles as a business solutionary, value creator, and digital orchestrator. IT can keep business areas up to date with the opportunities emerging technology provides. Businesses are looking for IT to add new innovative methods for management of complexity, information delivery, improving quality, agile construction, and competency building, etc. Foster an innovation culture to create innovative IT-enabled business models and business capabilities through a combination of existing and emerging technologies. Deliver the innovative capabilities to capture first-mover advantages.
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